Our inbound programs include:
Order taking
Customer Service
All phone agent stations are web-enabled and have live call transfer capabilities if required.

Highly trained, motivated management and support staff
A staff of articulate, experienced, motivated and well trained phone agents
Advanced program planning and implementation process
Fully equipped and automated facility
Cutting-edge monitoring and measurement technology
We will put all the pieces together to customize your program including:

Script development
List research & acquisition
Database Management
Electronic fulfillment
Smartway Call Center monitors each program on an hourly basis to identify marketplace trends and continually refine our approach, thereby insuring quality and consistent results.